DDI-PSE-PCBS-BICT-2007-V1.0 Palestinian Central Bureau of Statistics 2012-03-13 NADA Version 1.0 (March 2012) Business Survey on ICT, 2007 BICT مسح قطاع الأعمال لتكنولوجيا المعلومات والاتصالات، 2007 PSE-PCBS-BICT-2007-V1.0 Palestinian Central Bureau of Statistics

The Core Funding Group represented by the representative office

Swiss Agency for Development and Cooperation

© 2012, Palestinian Central Bureau of Statistics, reference period of data (01/01/2007-31/12/2007) NADA The Palestinian National Authority The Core Funding Group Swiss Agency for Development and Cooperation Representative Office of Norway Division of user services Sample Frame, Enterprises [sf/en] The Plan of the BICT 2007 included several stages: first was the formation of an advisory committee from experts and specialists and representatives of some governmental and non-governmental enterprises, and the formation of a technical committee from expertise in PCBS and representative of all relevant departments that began work to identify needs and goals through meetings and discussions with various stakeholders, as well as access to international recommendations and experiences of countries in the implementation of surveys on ICT. BICT 2007 was also based on the experience of the previous household surveys implemented by PCBS about ICT. The survey BICT was implemented in 2008 to provide statistical information for decision makers. This activity contributes strongly toward enriching the database of information and communications technology (ICT) by providing a set of indicators important for meeting local needs, and consistent with the international recommendations. The indicators help to determine the extent of progress and economic growth of the Palestinian economy through the revolutionary impact of information and communication technologies that have become a feature of this era. This survey studied the mechanisms and characteristics of use and access for the basic tools of ICT such as telephone, mobile phone, computer, internet, intranet, extranet, e-commerce transactions, and expenditures on technology by the economic enterprises in the Palestinian Territory. The survey aims mainly to provide comprehensive statistical data on the availability of the means, access and use of ICT tools and breakdown by enterprises, the major economic activities and employment size, and places and different goals and features for the use of ICT. Version 1.0 dataset for public distribution Information and communication technology information technology [16.2] Objectives of the Survey The main objective of this survey is to provide statistical data on ICT for the enterprises in the Palestinian Territory. The specific objectives can be summarized in the following: - ·Enriching ICT statistical data on the actual use and access by the economic enterprises of ICT. ·Identifying the characteristics of the tools and means of ICT used in the economic activity, the type of economic activity and size of enterprises. ·Providing opportunity for international and regional comparisons which helps in knowing the location of the Palestinian Territory among the technological world countries. ·Assisting planners and policy makers in understanding the current status of the Technology-Based Economy in the Palestinian Territory, which helps to meet the future needs of the Palestinian economy. Palestine The Data are representative at region level (West Bank, Gaza Strip), - Region (West Bank, Gaza Strip) - locality type (urban, rural, camp) - Governorates enterprises The enterprises in the Palestinian Territory Sample survey data [ssd] In light of identifying data requirements, the survey instrument was developed following a review of international recommendations and experiences of countries in this area, and following discussion with stakeholders, through a workshop at PCBS to discuss producers and indicators of the survey. In addition to identification information and data quality control, BICT 2007 survey instrument consists of three main sections, namely: Section one: Includes readiness, access to ICT; this section contains a collection of examples about the existence of the necessary infrastructure for the use of technology and tools and instruments in the business, such as the availability of the computer and Internet service. It also provides a range of sophisticated devices associated with the use of technology such as telephone, fax, mobile phone, printers, and other related issues. Section two: includes a series of questions about the use of Internet and computer networks in various activities and projects of economic enterprises, such as using the Internet, and networks to conduct commercial transactions buying and selling, and obstacles faced by Palestinian enterprises in the use of networks and Internet in their economic activities and implementation electronically of commercial transactions. Section three: includes questions about the future direction of the enterprises in the use of means and tools of ICT, as well as expenditures for some tools and means of ICT that have been adopted. Palestinian Central Bureau of Statistics Sample Design The sample is a regular stratified random sample of one stage. The strata of less than 30 enterprises and enterprises that operate 30 or more workers was included. Enterprises were divided into three levels, namely: First level, geographical classification of enterprises and classified into two regions: the West Bank and Gaza Strip. Second Level, economic activity of the enterprises classified according to International Industrial Classification for Economic Activities. Third level, employment size category of the enterprises classified according to the number of employees as follows: 1.Enterprises that operate with less than 5 employees. 2.Enterprises that operate with 5-10 employees. 3.Enterprises that operate with 11-29 employees. 4.Enterprises that operate with 30 employees and over. Face-to-face [f2f] The Survey Questionnaire In light of identifying data requirements, the survey instrument was developed following a review of international recommendations and experiences of countries in this area, and following discussion with stakeholders, through a workshop at PCBS to discuss producers and indicators of the survey. In addition to identification information and data quality control, BICT 2007 survey instrument consists of three main sections, namely: Section one: Includes readiness, access to ICT; this section contains a collection of examples about the existence of the necessary infrastructure for the use of technology and tools and instruments in the business, such as the availability of the computer and Internet service. It also provides a range of sophisticated devices associated with the use of technology such as telephone, fax, mobile phone, printers, and other related issues. Section two: includes a series of questions about the use of Internet and computer networks in various activities and projects of economic enterprises, such as using the Internet, and networks to conduct commercial transactions buying and selling, and obstacles faced by Palestinian enterprises in the use of networks and Internet in their economic activities and implementation electronically of commercial transactions. Section three: includes questions about the future direction of the enterprises in the use of means and tools of ICT, as well as expenditures for some tools and means of ICT that have been adopted. Field Work Operations Instructions and Training Manual The training manual covered all aspects dealing with fieldwork and filling in questionnaires. Moreover, it dealt with the tasks of each fieldworker in interviewing, and completion of questionnaire. Training manuals for supervisors and editors were prepared in order to secure team training and success of the project. A training course was held on May 3, 2008, and was completed on May 7, 2008, with the participation of 75 trainees. Training lasted for 5 days for fieldworkers and an additional day for supervisors, editors, and assistants. The training course was divided into three parts: The first part discussed general issues such as designing statistical surveys, reaching selected enterprises, interviewing, tasks and duties and running the fieldwork. The second part was a lecture given by a specialist in ICT who clarified the technical concepts and terminology that was mentioned in the questionnaire. The third part emphasized the objectives of the Survey and allowed practical exercises on filling in the questionnaire. Main Fieldwork A plan for the fieldwork was developed. At this stage, the fieldwork team and the tools (questionnaires, maps, sample lists) were prepared. Data Editing The project's management developed a clear mechanism for editing the data and trained the team of editors accordingly. The mechanism was as follows: ·Receiving completed questionnaires on a daily basis; ·Checking each questionnaire to make sure that they were completed and that the data covered all eligible enterprises. Checks also focused on the accuracy of the answers to the questions. ·Returning the uncompleted questionnaires as well as those with errors to the field for completion. Following up and Supervision Special follow-up patterns were designed for handing in and receiving questionnaires for all levels as well as the daily accomplishments of the interviewers. Supervisors had the task of allocating work to the teams using the list of enterprises. They provided daily and weekly reports to the fieldwork coordinator and the project's administration explaining the completed interviews, refusal cases, the inapplicable cases such as temporarily and permanent closed enterprises, interviews where results were not determined, and the cases that could not be communicated (after three contact attempts). The reports also included the technicians and coordinators' supervisory field visits. Following up and Supervision Special follow-up patterns were designed for handing in and receiving questionnaires for all levels as well as the daily accomplishments of the interviewers. Supervisors had the task of allocating work to the teams using the list of enterprises. They provided daily and weekly reports to the fieldwork coordinator and the project's administration explaining the completed interviews, refusal cases, the inapplicable cases such as temporarily and permanent closed enterprises, interviews where results were not determined, and the cases that could not be communicated (after three contact attempts). The reports also included the technicians and coordinators' supervisory field visits. Weighting Weights have been calculated for each sampling unit. Weight reflects the sampling procedures. Adjusted weights are important to reduce bias resulting from non-responses. Also “adjusting” gave consideration to the changes since the time of the Population, Housing and Establishments Census, 2007 and the time of carrying out the survey. Data Editing The project's management developed a clear mechanism for editing the data and trained the team of editors accordingly. The mechanism was as follows: ·Receiving completed questionnaires on a daily basis; ·Checking each questionnaire to make sure that they were completed and that the data covered all eligible enterprises. Checks also focused on the accuracy of the answers to the questions. Returning the uncompleted questionnaires as well as those with errors to the field for completion Response Rates The survey sample consists of about 2,966 enterprises; 2,604 enterprises completed the interview, of which 1,746 enterprises were in the West Bank and 858 enterprises in Gaza Strip. The response rate was 92.2%. Detailed information on the sampling Error is available in the Survey Report. Detailed information on the data appraisal is available in the Survey Report. Article (17( 1. All individual information and data submitted to the Bureau for statistical purposes shall be treated as confidential and shall not be divulged, in whole or in part, to any individual or to a public or private body, or used for any purpose other than for preparing statistical tables. 2. The Bureau shall endeavor to issue official statistical publications in aggregate tables, which do not disclose individual data, in conformity with the confidentiality of statistical data Palestinian Central Bureau of Statistics Palestinian Central Bureau of Statistics, 2008. Business Survey on ICT, 2007: Main Findings. Ramallah - Palestine. License Agreement for the Use of Micro Data in PCBS items(10,11,12) as following: 1. pledges the utilization of "data" or any copies thereof shall be limited to the purposes agreed upon including not granting any third parties any access to these data. Restrictions applies to any data duplication or transformed setting for purposes other than meeting the requirements of the statistical programs used in data analysis. 2. Utilization of "data" or any copies thereof is limited to personal computers normally . 3. pledges not to alter the value of any observation in the original "data"; nevertheless, this does not apply on subjecting data to any processes or procedures aiming to derive new variables. The first party does not bear any professional, administrative or financial responsibility for any losses incurred as a result of changes in the variables values. any professional, administrative or financial responsibility for any losses incurred as a result of changes in the variables values. The Palestinian Central Bureau of Statistics (PCBS) provide you with the data as is, without any warranty or responsibility implied. PCBS accepts no responsibility for the results and/or implications of any analysis and/or other actions conducted with this data. BICT_Data 2579 216 Readiness and Access to ICT Includes readiness, access to ICT; this section contains a collection of examples about the existence of the necessary infrastructure for the use of technology and tools and instruments in the business, such as the availability of the computer and Internet service. It also provides a range of sophisticated devices associated with the use of technology such as telephone, fax, mobile phone, printers, and other related issues. Use of ICT includes a series of questions about the use of Internet and computer networks in various activities and projects of economic enterprises, such as using the Internet, and networks to conduct commercial transactions buying and selling, and obstacles faced by Palestinian enterprises in the use of networks and Internet in their economic activities and implementation electronically of commercial transactions. Future Attitude for Using ICT includes questions about the future direction of the enterprises in the use of means and tools of ICT, as well as expenditures for some tools and means of ICT that have been adopted. Derived Variables Enterprie number Enterprie number Enterprie number Enterprie number Enterprie number Enterprise number 2579 6459 4086315 3197675.87 1223810.529 Questionnaire’s serial number in the sample Questionnaire’s serial number in the sample Questionnaire’s serial number in the sample Questionnaire’s serial number in the sample Questionnaire’s serial number in the sample Questionnaire's serial number in the sample 2579 1 6002 834.781 588.516 interview results interview results interview results interview results interview results Final result of the interview 2579 1 male enployees male enployees male enployees male enployees male enployees No. of Employees by sex ?male 2579 625 9.963 24.71 female employess female employess female employess female employess female employess No. of Employees by sex ?female 2578 1 400 3.274 13.492 total employees total employees total employees total employees total employees No. of Employees by sex ?total 2578 1 864 13.24 33.188 males know pc males know pc males know pc males know pc males know pc No. of Employees who are able to use computer ? male 2578 1 480 4.863 16.479 females know pc females know pc females know pc females know pc females know pc No. of Employees who are able to use computer ? female 2579 239 1.696 7.95 totla know pc totla know pc totla know pc totla know pc totla know pc No. of Employees who are able to use computer ? total 2578 1 719 6.559 22.954 males using pc males using pc males using pc males using pc males using pc No. of Employees who are actually use computer ?male 2579 480 3.157 14.854 females using pc females using pc females using pc females using pc females using pc No. of Employees who are actually use computer ?female 2579 239 1.294 7.195 total using pc total using pc total using pc total using pc total using pc No. of Employees who are actually use computer ?total 2579 719 4.451 21.09 males using internet males using internet males using internet males using internet males using internet No. of Employees who are actually using the Internet ?male 2579 230 2.161 9.73 fe males using internet fe males using internet fe males using internet fe males using internet fe males using internet No. of Employees who are actually using the Internet ?female 2579 110 0.84 4.601 totals using internet totals using internet totals using internet totals using internet totals using internet No. of Employees who are actually using the Internet ?total 2579 330 3.002 13.232 designers males designers males designers males designers males designers males No. of Employees with (IT or ICT) specialty ?Designer\System analyst male 2579 designers females designers females designers females designers females designers females No. of Employees with (IT or ICT) specialty ?Designer\System analyst female 2579 designers total designers total designers total designers total designers total No. of Employees with (IT or ICT) specialty ?Designer\System analyst total 2579 programmer males programmer males programmer males programmer males programmer males No. of Employees with (IT or ICT) specialty ?Programmers male 2579 21 0.138 0.751 programmer females programmer females programmer females programmer females programmer females No. of Employees with (IT or ICT) specialty ?Programmers female 2579 programmer total programmer total programmer total programmer total programmer total No. of Employees with (IT or ICT) specialty ?Programmers total 2579 21 0.159 0.838 engeneering pc males engeneering pc males engeneering pc males engeneering pc males engeneering pc males No. of Employees with (IT or ICT) specialty ? Computer engineering male 2579 engeneering pc fe males engeneering pc fe males engeneering pc fe males engeneering pc fe males engeneering pc fe males No. of Employees with (IT or ICT) specialty ? Computer engineering female 2579 engeneering pc total engeneering pc total engeneering pc total engeneering pc total engeneering pc total No. of Employees with (IT or ICT) specialty ? Computer engineering total 2579 engeneering ectronics males engeneering ectronics males engeneering ectronics males engeneering ectronics males engeneering ectronics males No. of Employees with (IT or ICT) specialty ? Electronic engineering male 2579 160 0.119 3.195 engeneering electronics females engeneering electronics females engeneering electronics females engeneering electronics females engeneering electronics females No. of Employees with (IT or ICT) specialty ? Electronic engineering female 2579 engeneering electronics total engeneering electronics total engeneering electronics total engeneering electronics total engeneering electronics total No. of Employees with (IT or ICT) specialty ? Electronic engineering total 2579 180 0.133 3.589 telecom engeneering males telecom engeneering males telecom engeneering males telecom engeneering males telecom engeneering males No. of Employees with (IT or ICT) specialty ? Telecom engineering male 2579 30 0.0485 0.736 telecom engeneering females telecom engeneering females telecom engeneering females telecom engeneering females telecom engeneering females No. of Employees with (IT or ICT) specialty ? Telecom engineering female 2578 1 telecom engeneering total telecom engeneering total telecom engeneering total telecom engeneering total telecom engeneering total No. of Employees with (IT or ICT) specialty ? Telecom engineering total 2578 1 30 0.0481 0.737 others IT specialist males others IT specialist males others IT specialist males others IT specialist males others IT specialist males No. of Employees with (IT or ICT) specialty ? Other male 2579 65 0.0865 1.387 others It specialist females others It specialist females others It specialist females others It specialist females others It specialist females No. of Employees with (IT or ICT) specialty ? Other female 2579 35 0.026 0.78 others It speiaist total others It speiaist total others It speiaist total others It speiaist total others It speiaist total No. of Employees with (IT or ICT) specialty ? Other total 2579 100 0.112 2.075 IT specialist males IT specialist males IT specialist males IT specialist males IT specialist males No. of Employees with (IT or ICT) specialty ? Total male 2579 214 0.56 4.879 It specialist females It specialist females It specialist females It specialist females It specialist females No. of Employees with (IT or ICT) specialty ? Total female 2579 37 0.0876 1.032 It speiaist total It speiaist total It speiaist total It speiaist total It speiaist total No. of Employees with (IT or ICT) specialty ? Total 2578 1 239 0.648 5.638 no.of PCs no.of PCs no.of PCs no.of PCs no.of PCs No. of equipments \ applicances available in the (Enterprise) ? Office Computer 2579 906 4.244 25.488 no.of labtop no.of labtop no.of labtop no.of labtop no.of labtop No. of equipments \ applicances available in the (Enterprise) ? Laptop Computer 2578 1 84 0.537 3.05 no.of pc with internet no.of pc with internet no.of pc with internet no.of pc with internet no.of pc with internet No. of equipments \ applicances available in the (Enterprise) ? Computer Linked to Internet 2579 950 3.205 23.337 no.of printers no.of printers no.of printers no.of printers no.of printers No. of equipments \ applicances available in the (Enterprise) ? Printer 2579 490 1.717 10.862 no.of photocopy no.of photocopy no.of photocopy no.of photocopy no.of photocopy No. of equipments \ applicances available in the (Enterprise) ? Copy Machine 2579 50 0.599 1.536 no.of scanner no.of scanner no.of scanner no.of scanner no.of scanner No. of equipments \ applicances available in the (Enterprise) ? Scanner 2579 150 0.51 3.158 no.of DVD no.of DVD no.of DVD no.of DVD no.of DVD No. of equipments \ applicances available in the (Enterprise) ? Video / DVD 2579 85 0.262 2.073 no.of TV no.of TV no.of TV no.of TV no.of TV No. of equipments \ applicances available in the (Enterprise) ?TV set 2579 250 1.131 7.916 no.of Sattalite no.of Sattalite no.of Sattalite no.of Sattalite no.of Sattalite No. of equipments \ applicances available in the (Enterprise) ? Dish 2579 250 0.604 5.034 no.of fix phones no.of fix phones no.of fix phones no.of fix phones no.of fix phones No. of equipments \ applicances available in the (Enterprise) ?Fix phone 2579 700 4.452 23.467 no.of mobiles no.of mobiles no.of mobiles no.of mobiles no.of mobiles No. of equipments \ applicances available in the (Enterprise) ? Mobile Phone 2579 250 3.462 9.542 no.of fax no.of fax no.of fax no.of fax no.of fax No. of equipments \ applicances available in the (Enterprise) ? Fax Linked to Telephone 2579 26 0.566 1.163 no.of fax with PC no.of fax with PC no.of fax with PC no.of fax with PC no.of fax with PC No. of equipments \ applicances available in the (Enterprise) ?Fax Liked to Computer 2579 250 0.266 5.092 no.of digital camera no.of digital camera no.of digital camera no.of digital camera no.of digital camera No. of equipments \ applicances available in the (Enterprise) ? Digital Camera 2579 58 0.687 2.843 no.of flash memory no.of flash memory no.of flash memory no.of flash memory no.of flash memory No. of equipments \ applicances available in the (Enterprise) ? Flash Memory 2579 300 1.272 7.312 no.of national programms no.of national programms no.of national programms no.of national programms no.of national programms No. of equipments \ applicances available in the (Enterprise) ? Imported Software Applicances 2579 30 0.543 1.396 no.of exported programms no.of exported programms no.of exported programms no.of exported programms no.of exported programms No. of equipments \ applicances available in the (Enterprise) ? Imported Software Applicances 2579 60 1.131 2.83 no.of lincese programms no.of lincese programms no.of lincese programms no.of lincese programms no.of lincese programms No. of equipments \ applicances available in the (Enterprise) ? Licensed Software Applicances 2579 60 0.84 2.923 no.of un lincese programms no.of un lincese programms no.of un lincese programms no.of un lincese programms no.of un lincese programms No. of equipments \ applicances available in the (Enterprise) ? Unlicensed Software Applicances 2579 38 0.831 1.822 no.of videconfrance no.of videconfrance no.of videconfrance no.of videconfrance no.of videconfrance No. of equipments \ applicances available in the (Enterprise) ? Videoconference 2579 no.of servers no.of servers no.of servers no.of servers no.of servers No. of equipments \ applicances available in the (Enterprise) ? Server 2579 140 0.38 3.202 using pc using pc using pc using pc using pc During the last year, did the (Enterprise) Use the Computer ? 2577 2 1 2 1.512 0.5 1 yes 2 no Sysmiss operation system operation system operation system operation system operation system What is the type of operation system used in the (Enterprise) 1258 1321 1 3 1.146 0.516 1 Windows 2 Open Source, Unix 3 Both Sysmiss microsoft use microsoft use microsoft use microsoft use microsoft use Did the (Enterprise) use the following specialized software?Microsoft Products 1258 1321 1 2 1.022 0.148 1 yes 2 no Sysmiss open source use open source use open source use open source use open source use Did the (Enterprise) use the following specialized software?Open Source 1257 1322 1 2 1.885 0.32 1 yes 2 no Sysmiss engeneering softwareuse engeneering softwareuse engeneering softwareuse engeneering softwareuse engeneering softwareuse Did the (Enterprise) use the following specialized software?Engineering Programs 1257 1322 1 2 1.811 0.391 1 yes 2 no Sysmiss financial software use financial software use financial software use financial software use financial software use Did the (Enterprise) use the following specialized software?Financial Programs 1256 1323 1 2 1.4 0.49 1 yes 2 no Sysmiss statisriical software use statisriical software use statisriical software use statisriical software use statisriical software use Did the (Enterprise) use the following specialized software?Statistical Programs 1257 1322 1 2 1.869 0.338 1 yes 2 no Sysmiss GIS software use GIS software use GIS software use GIS software use GIS software use Did the (Enterprise) use the following specialized software?Geographical Information System (GIS) 1256 1323 1 2 1.957 0.203 1 yes 2 no Sysmiss graphic software use graphic software use graphic software use graphic software use graphic software use Did the (Enterprise) use the following specialized software?Graphic Design 1257 1322 1 2 1.791 0.407 1 yes 2 no Sysmiss others software use others software use others software use others software use others software use Did the (Enterprise) use the following specialized software?Other 1258 1321 1 2 1.887 0.317 1 yes 2 no Sysmiss Access data base use Access data base use Access data base use Access data base use Access data base use Did the (Enterprise) use the following database ?ACCESS 1257 1322 1 2 1.609 0.488 1 yes 2 no Sysmiss Oracle data base use Oracle data base use Oracle data base use Oracle data base use Oracle data base use Did the (Enterprise) use the following database ?ORACLE 1256 1323 1 2 1.893 0.309 1 yes 2 no Sysmiss My sql data base use My sql data base use My sql data base use My sql data base use My sql data base use Did the (Enterprise) use the following database ? MY SQL 1257 1322 1 2 1.958 0.201 1 yes 2 no Sysmiss SQL data base use SQL data base use SQL data base use SQL data base use SQL data base use Did the (Enterprise) use the following database ?SQL 1257 1322 1 2 1.938 0.241 1 yes 2 no Sysmiss others data base use others data base use others data base use others data base use others data base use Did the (Enterprise) use the following database ?Other 1257 1322 1 2 1.943 0.232 1 yes 2 no Sysmiss reason for not using pc reason for not using pc reason for not using pc reason for not using pc reason for not using pc What is the main reason for not using computer ? 1321 1258 1 5 2.176 0.659 1 Cost of Computer 2 Type of work doesn’t require using 3 No Skilled Persons 4 Not Interested 5 Other Sysmiss internet useing internet useing internet useing internet useing internet useing Did the (Enterprise) use the Internet ? 1258 1321 1 2 1.216 0.412 1 yes 2 no Sysmiss reason for not using internet reason for not using internet reason for not using internet reason for not using internet reason for not using internet What is the main reason for not using the Internet ? 272 2307 1 6 3.055 1.063 1 Cost of the Internet 2 No Skilled Persons 3 Type of work doesn't require using 4 Not Interested 5 Security Concerns 6 Other Sysmiss Dailup Dailup Dailup Dailup Dailup What is the type of Internet connection in the (Enterprise) ?Dial-up 985 1594 1 2 1.828 0.377 1 yes 2 no Sysmiss DSL DSL DSL DSL DSL What is the type of Internet connection in the (Enterprise) ?Digital Subscriber Line (DSL) 985 1594 1 2 1.938 0.241 1 yes 2 no Sysmiss ADSL ADSL ADSL ADSL ADSL What is the type of Internet connection in the (Enterprise) ?Asymmetric Subscriber Line (ADSL) 985 1594 1 2 1.245 0.43 1 yes 2 no Sysmiss Satalitr Satalitr Satalitr Satalitr Satalitr What is the type of Internet connection in the (Enterprise) ?Satellite 984 1595 1 2 1.988 0.11 1 yes 2 no Sysmiss ISDN ISDN ISDN ISDN ISDN What is the type of Internet connection in the (Enterprise) ?Integrated Subscriber Line (ISDN) 985 1594 1 2 1.964 0.185 1 yes 2 no Sysmiss Wirless Wirless Wirless Wirless Wirless What is the type of Internet connection in the (Enterprise) ?Wireless 984 1595 1 2 1.889 0.314 1 yes 2 no Sysmiss Other internet connection Other internet connection Other internet connection Other internet connection Other internet connection What is the type of Internet connection in the (Enterprise) ?Other 985 1594 1 2 1.913 0.282 1 yes 2 no Sysmiss speed of internet speed of internet speed of internet speed of internet speed of internet Which speed the (Enterprise) is using for Internet? 984 1595 1 8 4.645 1.797 1 Dial-up 2 64 Kbps 3 128 Kbps 4 256 Kbps 5 512 Kbps 6 IMG 7 More than 1MG 8 Don't know Sysmiss email use of Internet email use of Internet email use of Internet email use of Internet email use of Internet For what purposes the (Enterprise) is using Internet ?Sending\Receiving e-mail 985 1594 1 2 1.105 0.306 1 yes 2 no Sysmiss information about goods use of Internet information about goods use of Internet information about goods use of Internet information about goods use of Internet information about goods use of Internet For what purposes the (Enterprise) is using Internet ?Getting Information About Goods\Services 985 1594 1 2 1.24 0.427 1 yes 2 no Sysmiss dealing with gov use of Internet dealing with gov use of Internet dealing with gov use of Internet dealing with gov use of Internet dealing with gov use of Internet For what purposes the (Enterprise) is using Internet ?Interacting With Governmental Establishments 985 1594 1 2 1.659 0.474 1 yes 2 no Sysmiss service delivery use of Internet service delivery use of Internet service delivery use of Internet service delivery use of Internet service delivery use of Internet For what purposes the (Enterprise) is using Internet ?Providing Costumers Services 985 1594 1 2 1.597 0.491 1 yes 2 no Sysmiss sell buy goods use of Internet sell buy goods use of Internet sell buy goods use of Internet sell buy goods use of Internet sell buy goods use of Internet For what purposes the (Enterprise) is using Internet ?Purchasing Products 985 1594 1 2 1.68 0.467 1 yes 2 no Sysmiss banking services use of Internet banking services use of Internet banking services use of Internet banking services use of Internet banking services use of Internet For what purposes the (Enterprise) is using Internet ?Performing Internet Banking 984 1595 1 2 1.648 0.478 1 yes 2 no Sysmiss research use of Internet research use of Internet research use of Internet research use of Internet research use of Internet For what purposes the (Enterprise) is using Internet ?Information Search 985 1594 1 2 1.156 0.363 1 yes 2 no Sysmiss VOP use of Internet VOP use of Internet VOP use of Internet VOP use of Internet VOP use of Internet For what purposes the (Enterprise) is using Internet ?Voice-Over Internet Protocol (VOIP) 985 1594 1 2 1.753 0.431 1 yes 2 no Sysmiss other use of Internet other use of Internet other use of Internet other use of Internet other use of Internet For what purposes the (Enterprise) is using Internet ?Other 985 1594 1 2 1.925 0.264 1 yes 2 no Sysmiss main purpose for using internet main purpose for using internet main purpose for using internet main purpose for using internet main purpose for using internet From above purposes, what is the main purpose of using Internet? 984 1595 1 9 3.026 2.665 1 Sending\Receiving e-mail 2 Getting Information About Goods\Services 3 Interacting With Governmental Establishments 4 Providing Costumers Services 5 Purchasing Products 6 Performing Internet Banking 7 Information Search 8 Voice-Over Internet Protocol (VOIP) 9 Other, specify … Sysmiss cut of srvices internet problems cut of srvices internet problems cut of srvices internet problems cut of srvices internet problems cut of srvices internet problems During the last year, did Internet service face any of the following technical problems ?Frequent Interruption 985 1594 1 2 1.415 0.493 1 yes 2 no Sysmiss load of srvices internet problems load of srvices internet problems load of srvices internet problems load of srvices internet problems load of srvices internet problems During the last year, did Internet service face any of the following technical problems ?Overload on the Provider 985 1594 1 2 1.459 0.499 1 yes 2 no Sysmiss slowly download of srvices internet problems slowly download of srvices internet problems slowly download of srvices internet problems slowly download of srvices internet problems slowly download of srvices internet problems During the last year, did Internet service face any of the following technical problems ?Slowly of Website and Slowly Downloading 985 1594 1 2 1.317 0.465 1 yes 2 no Sysmiss no access of srvices internet problems no access of srvices internet problems no access of srvices internet problems no access of srvices internet problems no access of srvices internet problems During the last year, did Internet service face any of the following technical problems ?. Shutting off Service\No Access to Certain Sites 985 1594 1 2 1.621 0.485 1 yes 2 no Sysmiss virus aatack of srvices internet problems virus aatack of srvices internet problems virus aatack of srvices internet problems virus aatack of srvices internet problems virus aatack of srvices internet problems During the last year, did Internet service face any of the following technical problems ?Virus Attack via Internet 984 1595 1 2 1.407 0.491 1 yes 2 no Sysmiss week maintaince of srvices internet problems week maintaince of srvices internet problems week maintaince of srvices internet problems week maintaince of srvices internet problems week maintaince of srvices internet problems During the last year, did Internet service face any of the following technical problems ?Maintaince Weakness by Provider 985 1594 1 2 1.678 0.467 1 yes 2 no Sysmiss technical of srvices internet problems technical of srvices internet problems technical of srvices internet problems technical of srvices internet problems technical of srvices internet problems During the last year, did Internet service face any of the following technical problems ?Technical Problems in the Enterprise 985 1594 1 2 1.819 0.385 1 yes 2 no Sysmiss other srvices internet problems other srvices internet problems other srvices internet problems other srvices internet problems other srvices internet problems During the last year, did Internet service face any of the following technical problems ?Other 984 1595 1 2 1.98 0.141 1 yes 2 no Sysmiss main of internet problems main of internet problems main of internet problems main of internet problems main of internet problems Which of the above mentioned technical problem did the Internet service mainly face ? 961 1618 1 8 2.84 1.688 1 Frequent Interruption 2 Overload on the Provider 3 Slowly of Website and Slowly Downloading 4 Shutting off Service\No Access to Certain Sites 5 Virus Attack via Internet 6 Maintaince Weakness by Provider 7 Technical Problems in the Enterprise 8 Other, specify … Sysmiss Intranet network Intranet network Intranet network Intranet network Intranet network Which of the following computer networks available in the (Enterprise) ?Intranet 985 1594 1 2 1.659 0.474 1 yes 2 no Sysmiss extranet network extranet network extranet network extranet network extranet network Which of the following computer networks available in the (Enterprise) ?Extranet 984 1595 1 2 1.91 0.287 1 yes 2 no Sysmiss LAN network LAN network LAN network LAN network LAN network Which of the following computer networks available in the (Enterprise) ? Local Area Network (LAN) 985 1594 1 2 1.679 0.467 1 yes 2 no Sysmiss WAN network WAN network WAN network WAN network WAN network Which of the following computer networks available in the (Enterprise) ?Wide Area Network (WAN) 984 1595 1 2 1.885 0.319 1 yes 2 no Sysmiss VPN network VPN network VPN network VPN network VPN network Which of the following computer networks available in the (Enterprise) ?Virtual Private Network (VPN) 985 1594 1 2 1.939 0.239 1 yes 2 no Sysmiss wirless network wirless network wirless network wirless network wirless network Which of the following computer networks available in the (Enterprise) ?Wireless Network 985 1594 1 2 1.86 0.347 1 yes 2 no Sysmiss HUB HUB HUB HUB HUB Which of the following equipment networks is available in the(Enterprise) ?Hub 536 2043 1 2 1.371 0.484 1 yes 2 no Sysmiss Switch Switch Switch Switch Switch Which of the following equipment networks is available in the(Enterprise) ?Switch 538 2041 1 2 1.416 0.493 1 yes 2 no Sysmiss Router Router Router Router Router Which of the following equipment networks is available in the(Enterprise) ?Router 538 2041 1 2 1.294 0.456 1 yes 2 no Sysmiss Access point Access point Access point Access point Access point Which of the following equipment networks is available in the(Enterprise) ?Access Point 538 2041 1 2 1.725 0.447 1 yes 2 no Sysmiss UPS UPS UPS UPS UPS Which of the following equipment networks is available in the(Enterprise) ?UPS 538 2041 1 2 1.353 0.478 1 yes 2 no Sysmiss Security ersvises Security ersvises Security ersvises Security ersvises Security ersvises Which of the following equipment networks is available in the(Enterprise) ?Security Device 538 2041 1 2 1.645 0.479 1 yes 2 no Sysmiss other network equipments other network equipments other network equipments other network equipments other network equipments Which of the following equipment networks is available in the(Enterprise) ?Other 538 2041 1 2 1.955 0.207 1 yes 2 no Sysmiss Network use for finanacial mangerial affairs Network use for finanacial mangerial affairs Network use for finanacial mangerial affairs Network use for finanacial mangerial affairs Network use for finanacial mangerial affairs Did the (Enterprise) use the network for the following ?Financial\Management Issues 538 2041 1 2 1.268 0.443 1 yes 2 no Sysmiss Network use for traininig Network use for traininig Network use for traininig Network use for traininig Network use for traininig Did the (Enterprise) use the network for the following ?Staff Training 537 2042 1 2 1.667 0.472 1 yes 2 no Sysmiss Network use for data exchange within institution Network use for data exchange within institution Network use for data exchange within institution Network use for data exchange within institution Network use for data exchange within institution Did the (Enterprise) use the network for the following ?Exchange and Sharing Information Within Enterprise 538 2041 1 2 1.277 0.448 1 yes 2 no Sysmiss Network use for data exchange with other institution Network use for data exchange with other institution Network use for data exchange with other institution Network use for data exchange with other institution Network use for data exchange with other institution Did the (Enterprise) use the network for the following ?Exchange and Sharing Information Within Other Enterprises 538 2041 1 2 1.636 0.482 1 yes 2 no Sysmiss Network use for employment affairs Network use for employment affairs Network use for employment affairs Network use for employment affairs Network use for employment affairs Did the (Enterprise) use the network for the following ?Employment 538 2041 1 2 1.779 0.415 1 yes 2 no Sysmiss Network mainly use Network mainly use Network mainly use Network mainly use Network mainly use Which of the above mentioned fields did the (Enterprise) mainly use computer network ? 515 2064 1 5 2.033 1.084 1 Financial\Management Issues 2 Staff Training 3 Exchange and Sharing Information Within Enterprise 4 Exchange and Sharing Information Within Other Enterprises 5 Employment Sysmiss security measurments security measurments security measurments security measurments security measurments Did the (Enterprise) has any security measures ? 984 1595 1 2 1.13 0.337 1 yes 2 no Sysmiss antivirus: security measurments antivirus: security measurments antivirus: security measurments antivirus: security measurments antivirus: security measurments Which of the following security measures did the (Enterprise) has ?Antivirus 856 1723 1 2 1.02 0.14 1 yes 2 no Sysmiss Firewall : security measurments Firewall : security measurments Firewall : security measurments Firewall : security measurments Firewall : security measurments Which of the following security measures did the (Enterprise) has ?Firewall 856 1723 1 2 1.604 0.489 1 yes 2 no Sysmiss SSL security measurments SSL security measurments SSL security measurments SSL security measurments SSL security measurments Which of the following security measures did the (Enterprise) has ?Secure Sockets Layer (SSL) 856 1723 1 2 1.876 0.33 1 yes 2 no Sysmiss antispam use antispam use antispam use antispam use antispam use Did the (Enterprise) use filter or antispam software ? 984 1595 1 2 1.642 0.48 1 yes 2 no Sysmiss viral attack viral attack viral attack viral attack viral attack Did the (Enterprise) experience attack by virus or similar, which has resulted in loss of data or time or damage of software ? 984 1595 1 2 1.643 0.479 1 yes 2 no Sysmiss selling order via internet selling order via internet selling order via internet selling order via internet selling order via internet During the last year, did the (Enterprise) place order via the Internet ? 985 1594 1 2 1.801 0.399 1 yes 2 no Sysmiss purchase order via internet purchase order via internet purchase order via internet purchase order via internet purchase order via internet During the last year, did the (Enterprise) receive order via the Internet ? 985 1594 1 2 1.903 0.297 1 yes 2 no Sysmiss via email not linked to web:order via internet via email not linked to web:order via internet via email not linked to web:order via internet via email not linked to web:order via internet via email not linked to web:order via internet Which of the following methods did the (Enterprise) place\receive orders via the Internet or website?Via E-mail not Linked With Web 219 2360 1 2 1.612 0.488 1 yes 2 no Sysmiss via email linked to web:order via internet via email linked to web:order via internet via email linked to web:order via internet via email linked to web:order via internet via email linked to web:order via internet Which of the following methods did the (Enterprise) place\receive orders via the Internet or website?Via E-mail Linked With Web 219 2360 1 2 1.484 0.501 1 yes 2 no Sysmiss via web linked to records online :order via internet via web linked to records online :order via internet via web linked to records online :order via internet via web linked to records online :order via internet via web linked to records online :order via internet Which of the following methods did the (Enterprise) place\receive orders via the Internet or website?Via Web Linked With Online Forms 219 2360 1 2 1.626 0.485 1 yes 2 no Sysmiss via web linked to shopping cart :order via internet via web linked to shopping cart :order via internet via web linked to shopping cart :order via internet via web linked to shopping cart :order via internet via web linked to shopping cart :order via internet Which of the following methods did the (Enterprise) place\receive orders via the Internet or website?Via Web Linked With Shopping Cart 219 2360 1 2 1.84 0.367 1 yes 2 no Sysmiss via email not linked to web:order via internet via email not linked to web:order via internet via email not linked to web:order via internet via email not linked to web:order via internet via email not linked to web:order via internet Which of the following methods did the (Enterprise) place\receive orders via the Internet or website?Other 219 2360 1 2 1.982 0.134 1 yes 2 no Sysmiss placing orders via internet mainly by; placing orders via internet mainly by; placing orders via internet mainly by; placing orders via internet mainly by; placing orders via internet mainly by; Which of the above mentioned methods used for (place\ receive) orders via the internet or website? 219 2360 1 5 2.142 0.969 1 Via E-mail not Linked With Web 2 Via E-mail Linked With Web 3 Via Web Linked With Online Forms 4 Via Web Linked With Shopping Cart 5 Other, specify … Sysmiss percentage of orders via internet percentage of orders via internet percentage of orders via internet percentage of orders via internet percentage of orders via internet What is the percentage of electronic transactions out of the total transactions? 219 2360 1 99 19.142 22.876 distribution of orders: gov. or ngo distribution of orders: gov. or ngo distribution of orders: gov. or ngo distribution of orders: gov. or ngo distribution of orders: gov. or ngo Please, distribute the electronic transactions by type of clients as follow? Governmental and non Governmental 2578 1 100 0.628 6.561 distribution of orders: persons distribution of orders: persons distribution of orders: persons distribution of orders: persons distribution of orders: persons Please, distribute the electronic transactions by type of clients as follow? Individuals 2578 1 100 2.255 13.169 distribution of orders: private distribution of orders: private distribution of orders: private distribution of orders: private distribution of orders: private Please, distribute the electronic transactions by type of clients as follow? Private Enterprise 2577 2 100 5.576 21.775 time save time save time save time save time save Which of the following benefits did the (Enterprise) realize through receiving or placing order via the Internet?Reduced transaction time 219 2360 1 2 1.059 0.237 1 yes 2 no Sysmiss quality of services quality of services quality of services quality of services quality of services Which of the following benefits did the (Enterprise) realize through receiving or placing order via the Internet?Increased quality of Customers 219 2360 1 2 1.406 0.492 1 yes 2 no Sysmiss less cost less cost less cost less cost less cost Which of the following benefits did the (Enterprise) realize through receiving or placing order via the Internet?Lower business cost 219 2360 1 2 1.283 0.452 1 yes 2 no Sysmiss increase of ordersor custumers increase of ordersor custumers increase of ordersor custumers increase of ordersor custumers increase of ordersor custumers Which of the following benefits did the (Enterprise) realize through receiving or placing order via the Internet?Increased sales or No. of customers 219 2360 1 2 1.543 0.499 1 yes 2 no Sysmiss compition compition compition compition compition Which of the following benefits did the (Enterprise) realize through receiving or placing order via the Internet?Keeping pace with competitors 219 2360 1 2 1.447 0.498 1 yes 2 no Sysmiss others of benifit of placing orders via internet others of benifit of placing orders via internet others of benifit of placing orders via internet others of benifit of placing orders via internet others of benifit of placing orders via internet Which of the following benefits did the (Enterprise) realize through receiving or placing order via the Internet?Other 219 2360 1 2 1.95 0.219 1 yes 2 no Sysmiss benifit of placing orders via internet mainly benifit of placing orders via internet mainly benifit of placing orders via internet mainly benifit of placing orders via internet mainly benifit of placing orders via internet mainly Which of the above mentioned benefits did the (Enterprise) benefited from receiving\ placing orders via the Internet? 219 2360 1 6 1.799 1.255 1 Reduced transaction time 2 Increased quality of Customers 3 Lower business cost 4 Increased sales or No. of customers 5 Keeping pace with competitors 6 Other, specify………. Sysmiss unsuitable product prohibited order products via internet unsuitable product prohibited order products via internet unsuitable product prohibited order products via internet unsuitable product prohibited order products via internet unsuitable product prohibited order products via internet Which of the following factors prevented (Enterprise) to placing\receiving orders via the Internet?Goods are not Suited to sell via the Internet 961 1618 1 2 1.377 0.485 1 yes 2 no Sysmiss pricvacy prohibited order products via internet pricvacy prohibited order products via internet pricvacy prohibited order products via internet pricvacy prohibited order products via internet pricvacy prohibited order products via internet Which of the following factors prevented (Enterprise) to placing\receiving orders via the Internet?Privacy concerns 962 1617 1 2 1.769 0.422 1 yes 2 no Sysmiss security product prohibited order products via internet security product prohibited order products via internet security product prohibited order products via internet security product prohibited order products via internet security product prohibited order products via internet Which of the following factors prevented (Enterprise) to placing\receiving orders via the Internet?Security concerns 962 1617 1 2 1.753 0.432 1 yes 2 no Sysmiss face to face prohibited order products via internet face to face prohibited order products via internet face to face prohibited order products via internet face to face prohibited order products via internet face to face prohibited order products via internet Which of the following factors prevented (Enterprise) to placing\receiving orders via the Internet?Prefer face to face interaction 962 1617 1 2 1.311 0.463 1 yes 2 no Sysmiss custumer number product prohibited order products via internet custumer number product prohibited order products via internet custumer number product prohibited order products via internet custumer number product prohibited order products via internet custumer number product prohibited order products via internet Which of the following factors prevented (Enterprise) to placing\receiving orders via the Internet?Limited Number of Customers 961 1618 1 2 1.779 0.415 1 yes 2 no Sysmiss high cost prohibited order products via internet high cost prohibited order products via internet high cost prohibited order products via internet high cost prohibited order products via internet high cost prohibited order products via internet Which of the following factors prevented (Enterprise) to placing\receiving orders via the Internet?Cost of maintaince or Development is too high 961 1618 1 2 1.865 0.342 1 yes 2 no Sysmiss no experience prohibited order products via internet no experience prohibited order products via internet no experience prohibited order products via internet no experience prohibited order products via internet no experience prohibited order products via internet Which of the following factors prevented (Enterprise) to placing\receiving orders via the Internet?Insufficient experience\No skilled persons 961 1618 1 2 1.747 0.435 1 yes 2 no Sysmiss other reasons prohibited order products via internet other reasons prohibited order products via internet other reasons prohibited order products via internet other reasons prohibited order products via internet other reasons prohibited order products via internet Which of the following factors prevented (Enterprise) to placing\receiving orders via the Internet?Other 961 1618 1 2 1.918 0.275 1 yes 2 no Sysmiss prohibited order products via internet mainly prohibited order products via internet mainly prohibited order products via internet mainly prohibited order products via internet mainly prohibited order products via internet mainly Which of the above mentioned factors that mainly prevented the (Enterprise) to placing\receiving order via the Internet? 956 1623 1 8 3.257 2.145 1 Goods are not Suited to sell via the Internet 2 Privacy concerns 3 Security concerns 4 Prefer face to face interaction 5 Limited Number of Customers 6 Cost of maintaince or Development is too high 7 Insufficient experience\No skilled persons 8 Other Sysmiss electronic payment use electronic payment use electronic payment use electronic payment use electronic payment use Did the (Enterprise) use the electronic payment methods? 984 1595 1 2 1.803 0.398 1 yes 2 no Sysmiss purcase via networks purcase via networks purcase via networks purcase via networks purcase via networks Did the (Enterprise) place orders via Computer Network rather than Internet? 984 1595 1 2 1.963 0.188 1 yes 2 no Sysmiss selling via networks selling via networks selling via networks selling via networks selling via networks Did the (Enterprise) receive orders via Computer Network rather than Internet? 984 1595 1 2 1.972 0.166 1 yes 2 no Sysmiss percentage of orders via network percentage of orders via network percentage of orders via network percentage of orders via network percentage of orders via network What is the percentage of electronic transaction via computer network rather than the Internet out of the total transactions? 2579 90 0.471 5.258 pc provider system linked to network pc provider system linked to network pc provider system linked to network pc provider system linked to network pc provider system linked to network Did the system for placing or receiving orders via computer network linked automatically with any of the following systems?Suppliers Computer System 45 2534 1 2 1.6 0.495 1 yes 2 no Sysmiss marketing system linked to network marketing system linked to network marketing system linked to network marketing system linked to network marketing system linked to network Did the system for placing or receiving orders via computer network linked automatically with any of the following systems?Purchasing Partners Computer System 46 2533 1 2 1.674 0.474 1 yes 2 no Sysmiss your pc system linked to network your pc system linked to network your pc system linked to network your pc system linked to network your pc system linked to network Did the system for placing or receiving orders via computer network linked automatically with any of the following systems?Business Computer System 46 2533 1 2 1.478 0.505 1 yes 2 no Sysmiss ventory system linked to network ventory system linked to network ventory system linked to network ventory system linked to network ventory system linked to network Did the system for placing or receiving orders via computer network linked automatically with any of the following systems?Ordering or Inventory Control 46 2533 1 2 1.739 0.444 1 yes 2 no Sysmiss finaicial system linked to network finaicial system linked to network finaicial system linked to network finaicial system linked to network finaicial system linked to network Did the system for placing or receiving orders via computer network linked automatically with any of the following systems?Accounting functions 46 2533 1 2 1.522 0.505 1 yes 2 no Sysmiss production process system linked to network production process system linked to network production process system linked to network production process system linked to network production process system linked to network Did the system for placing or receiving orders via computer network linked automatically with any of the following systems?Production or Service Operation 46 2533 1 2 1.783 0.417 1 yes 2 no Sysmiss other system linked to network other system linked to network other system linked to network other system linked to network other system linked to network Did the system for placing or receiving orders via computer network linked automatically with any of the following systems?Other 46 2533 1 2 1.935 0.25 1 yes 2 no Sysmiss domain domain domain domain domain Did the (Enterprise) has a domain name? 984 1595 1 2 1.561 0.497 1 yes 2 no Sysmiss email system email system email system email system email system Did the (Enterprise) has Internal email system? 432 2147 1 2 1.037 0.189 1 yes 2 no Sysmiss domain name domain name domain name domain name domain name Is the name of domain is "Ps" ? 432 2147 1 2 1.639 0.481 1 yes 2 no Sysmiss website website website website website Did the (Enterprise) has website? 432 2147 1 2 1.111 0.315 1 yes 2 no Sysmiss hosting hosting hosting hosting hosting Did the (Enterprise) has its website in or out Palestinian Territory? 384 2195 1 4 2.599 1.279 1 yes 2 no 3 4 Sysmiss cartalouge: web content cartalouge: web content cartalouge: web content cartalouge: web content cartalouge: web content Did your website contain the following?Price List\Catalogue 384 2195 1 2 1.57 0.496 1 yes 2 no Sysmiss privacy policy web content privacy policy web content privacy policy web content privacy policy web content privacy policy web content Did your website contain the following?Privacy policy statement 384 2195 1 2 1.745 0.437 1 yes 2 no Sysmiss receiving orders web content receiving orders web content receiving orders web content receiving orders web content receiving orders web content Did your website contain the following?Receiving orders services 384 2195 1 2 1.753 0.432 1 yes 2 no Sysmiss pay online web content pay online web content pay online web content pay online web content pay online web content Did your website contain the following?Online payment services 384 2195 1 2 1.906 0.292 1 yes 2 no Sysmiss security policy web content security policy web content security policy web content security policy web content security policy web content Did your website contain the following?Security Policy Statement 384 2195 1 2 1.794 0.405 1 yes 2 no Sysmiss other web content other web content other web content other web content other web content Did your website contain the following?Other 384 2195 1 2 1.771 0.421 1 yes 2 no Sysmiss dealing with gov. via web dealing with gov. via web dealing with gov. via web dealing with gov. via web dealing with gov. via web Did the (Enterprise) use the website for interacting with governmental organizations? 383 2196 1 2 1.731 0.444 1 yes 2 no Sysmiss using web for: getting information using web for: getting information using web for: getting information using web for: getting information using web for: getting information Did the (Enterprise) use the website to interacting with governmental organizations for the following purposes? Obtaining information via -website or email 103 2476 1 2 1.117 0.322 1 yes 2 no Sysmiss using web for: download records using web for: download records using web for: download records using web for: download records using web for: download records Did the (Enterprise) use the website to interacting with governmental organizations for the following purposes? Downloading forms 103 2476 1 2 1.32 0.469 1 yes 2 no Sysmiss using web for: filling records using web for: filling records using web for: filling records using web for: filling records using web for: filling records Did the (Enterprise) use the website to interacting with governmental organizations for the following purposes? Completing forms or sending it 103 2476 1 2 1.35 0.479 1 yes 2 no Sysmiss using web for: payment online using web for: payment online using web for: payment online using web for: payment online using web for: payment online Did the (Enterprise) use the website to interacting with governmental organizations for the following purposes? Making online payment 103 2476 1 2 1.874 0.334 1 yes 2 no Sysmiss using web for: getting information using web for: getting information using web for: getting information using web for: getting information using web for: getting information Did the (Enterprise) use the website to interacting with governmental organizations for the following purposes? Other 103 2476 1 2 1.981 0.139 1 yes 2 no Sysmiss main purpose for dealing with gov. via web main purpose for dealing with gov. via web main purpose for dealing with gov. via web main purpose for dealing with gov. via web main purpose for dealing with gov. via web Which of the above mentioned purposes did the (Enterprise) mainly use the website for? 103 2476 1 5 1.544 0.916 1 Obtaining information via -website or email 2 Downloading forms 3 Completing forms or sending it 4 Making online payment 5 Other, specify………………… Sysmiss technology department in the ins. technology department in the ins. technology department in the ins. technology department in the ins. technology department in the ins. Is their (IT) department in the (Enterprise)? 982 1597 1 2 1.816 0.388 1 yes 2 no Sysmiss dealing with technology company dealing with technology company dealing with technology company dealing with technology company dealing with technology company Did the (Enterprise) deal with (ICT) companies? 984 1595 1 2 1.206 0.405 1 yes 2 no Sysmiss satisfaction for services satisfaction for services satisfaction for services satisfaction for services satisfaction for services To which extent is the (Enterprise) is satisfied about the services provided by ICT Companies? 782 1797 1 4 2.583 0.892 1 Excellent 2 Very Good 3 Good 4 Fair Sysmiss R&D in ICT R&D in ICT R&D in ICT R&D in ICT R&D in ICT Did the (Enterprise) do research and development (R&D) in one of (ICT) fields? 985 1594 1 2 1.861 0.346 1 yes 2 no Sysmiss R&D percentage R&D percentage R&D percentage R&D percentage R&D percentage What is the percentage of the total budget located for (R&D) in 2007? 2579 90 0.887 6.005 expenditure on: internet and networks expenditure on: internet and networks expenditure on: internet and networks expenditure on: internet and networks expenditure on: internet and networks During the last year, what is the annual total expenditure in USD$ on the following ICT services?Internet\Network 1190 1389 500000 2829.585 22472.957 The expenditure is zero 888888 The service is not a variable 999999 Don't Know expenditure on: pcs expenditure on: pcs expenditure on: pcs expenditure on: pcs expenditure on: pcs During the last year, what is the annual total expenditure in USD$ on the following ICT services?Computer 1413 1166 1200000 3901.255 42001.697 The expenditure is zero 888888 The service is not a variable 999999 Don't Know expenditure on: phone fax expenditure on: phone fax expenditure on: phone fax expenditure on: phone fax expenditure on: phone fax During the last year, what is the annual total expenditure in USD$ on the following ICT services?Telephone\Fax 1864 715 270360 2944.695 14243.088 The expenditure is zero 888888 The service is not a variable 999999 Don't Know expenditure on: mobiles expenditure on: mobiles expenditure on: mobiles expenditure on: mobiles expenditure on: mobiles During the last year, what is the annual total expenditure in USD$ on the following ICT services?Mobile 2109 470 973236 3298.414 27210.856 The expenditure is zero 888888 The service is not a variable 999999 Don't Know expenditure on: maintaince expenditure on: maintaince expenditure on: maintaince expenditure on: maintaince expenditure on: maintaince During the last year, what is the annual total expenditure in USD$ on the following ICT services?Maintaince of electronic equipments 1750 829 152070 899.183 5196.995 The expenditure is zero 888888 The service is not a variable 999999 Don't Know expenditure on: purchaseing electronics expenditure on: purchaseing electronics expenditure on: purchaseing electronics expenditure on: purchaseing electronics expenditure on: purchaseing electronics During the last year, what is the annual total expenditure in USD$ on the following ICT services?Purchasing of electronic equipments 1679 900 700000 2346.091 24351.68 The expenditure is zero 888888 The service is not a variable 999999 Don't Know expenditure on: software purcasing expenditure on: software purcasing expenditure on: software purcasing expenditure on: software purcasing expenditure on: software purcasing During the last year, what is the annual total expenditure in USD$ on the following ICT services?Purchasing of Software applicances 1340 1239 2000000 3409.004 60633.343 The expenditure is zero 888888 The service is not a variable 999999 Don't Know expenditure on: triaing expenditure on: triaing expenditure on: triaing expenditure on: triaing expenditure on: triaing During the last year, what is the annual total expenditure in USD$ on the following ICT services?Staff training on ICT services 877 1702 150000 1046.017 8691.042 The expenditure is zero 888888 The service is not a variable 999999 Don't Know expenditure on: Research and Development on ICT expenditure on: Research and Development on ICT expenditure on: Research and Development on ICT expenditure on: Research and Development on ICT expenditure on: Research and Development on ICT During the last year, what is the annual total expenditure in USD$ on the following ICT services?Research and Development on ICT 750 1829 300000 707.501 11282.465 The expenditure is zero 888888 The service is not a variable 999999 Don't Know expenditure on: other ICT services expenditure on: other ICT services expenditure on: other ICT services expenditure on: other ICT services expenditure on: other ICT services During the last year, what is the annual total expenditure in USD$ on the following ICT services?Other 897 1682 35000 105.351 1416.585 The expenditure is zero 888888 The service is not a variable 999999 Don't Know expenditure on:total expenditure on:total expenditure on:total expenditure on:total expenditure on:total During the last year, what is the annual total expenditure in USD$ on the following ICT services?Total expenditure 2495 84 3665000 13888.249 118951.391 The expenditure is zero 888888 The service is not a variable 999999 Don't Know development of ICT services development of ICT services development of ICT services development of ICT services development of ICT services Do you plane for development of ICT in the (Enterprise)? 2575 4 1 2 1.389 0.488 1 2 Sysmiss annual budghet 2008 for ICT annual budghet 2008 for ICT annual budghet 2008 for ICT annual budghet 2008 for ICT annual budghet 2008 for ICT Did you include (ICT) development item in your Budget for the year 2008? 2577 2 1 2 1.826 0.379 1 2 Sysmiss percentage of budghets for ict development percentage of budghets for ict development percentage of budghets for ict development percentage of budghets for ict development percentage of budghets for ict development What is the percentage of the total budget located for (ICT) item in 2008 2562 17 99 2.562 9.387 e govermentinformation e govermentinformation e govermentinformation e govermentinformation e govermentinformation Does the (Enterprise) has any information about the E-government in the Palestinian Territory ? 2576 3 1 2 1.855 0.352 1 2 Sysmiss getting information about e goverment:internet getting information about e goverment:internet getting information about e goverment:internet getting information about e goverment:internet getting information about e goverment:internet Which of the following method does the (Enterprise) prefer to get information about E-government? Internet 2578 1 1 2 1.449 0.497 1 2 Sysmiss getting information about e goverment:sms getting information about e goverment:sms getting information about e goverment:sms getting information about e goverment:sms getting information about e goverment:sms Which of the following method does the (Enterprise) prefer to get information about E-government? SMS 2578 1 1 2 1.537 0.499 1 2 Sysmiss getting information about e goverment:phone getting information about e goverment:phone getting information about e goverment:phone getting information about e goverment:phone getting information about e goverment:phone Which of the following method does the (Enterprise) prefer to get information about E-government? Telephone 2577 2 1 2 1.488 0.5 1 2 Sysmiss getting information about e goverment:post getting information about e goverment:post getting information about e goverment:post getting information about e goverment:post getting information about e goverment:post Which of the following method does the (Enterprise) prefer to get information about E-government? Post 2575 4 1 2 1.742 0.438 1 2 Sysmiss getting information about e goverment:fax getting information about e goverment:fax getting information about e goverment:fax getting information about e goverment:fax getting information about e goverment:fax Which of the following method does the (Enterprise) prefer to get information about E-government? Fax 2577 2 1 2 1.681 0.466 1 2 Sysmiss getting information about e goverment:information centers getting information about e goverment:information centers getting information about e goverment:information centers getting information about e goverment:information centers getting information about e goverment:information centers Which of the following method does the (Enterprise) prefer to get information about E-government? Information Desk 2578 1 1 2 1.567 0.496 1 2 Sysmiss getting information about e goverment:face to face getting information about e goverment:face to face getting information about e goverment:face to face getting information about e goverment:face to face getting information about e goverment:face to face Which of the following method does the (Enterprise) prefer to get information about E-government? Face to face with governmental officer 2578 1 1 2 1.491 0.5 1 2 Sysmiss getting information about e goverment:others getting information about e goverment:others getting information about e goverment:others getting information about e goverment:others getting information about e goverment:others Which of the following method does the (Enterprise) prefer to get information about E-government? Other 2577 2 1 2 1.981 0.135 1 2 Sysmiss relative weight relative weight relative weight relative weight relative weight 2579 0.00839 1.656 0.301 0.459 ISIC ISIC ISIC ISIC ISIC economic activity 2579 1 6 1 industry 2 construction 3 trade 4 transport&communation 5 financial 6 services region region region region region region 2579 1 2 1 west bank 2 gaza size size size size size number of employee 2578 1 1 3 1 0-4 2 5-9 3 10+ Sysmiss